Ports, Customs and Free Zone Corporation (PCFC) is a Government of Dubai corporation which unifies and consolidates the role of its constituent subsidiaries and entities. Officially established in 2001, the entities under the PCFC umbrella include some of the longest serving and commercially successful government departments.

Over time, these entities have grown in number and diversity, ranging from Dubai Customs, major ports such as Port Rashid and Jebel Ali, and to the far-reaching PCFC Investments and Hotels.

PCFC now employs more than 3,600 employees across all its entities within the Emirate of Dubai, providing services to traders, companies and households in more than a dozen locations. In 2015, PCFC had processed more than AED 800 billion of direct foreign trade in import, export and re-export categories.

This success has in large been due to the innovative use of technology that sits at the heart of every PCFC business. Technologies such as Dubai Customs’ smart electronic Customs declaration system – Mirsal, which has not only developed into one of the most modern high-tech customs platforms but has also been integrated with the Dubai trading facilitation platform.


To sustainably facilitate Dubai as the world’s leading trade, logistics and commercial hub.


To architect, incubate and facilitate the advancement of legitimate trade and logistics in Dubai.